WPS warns customers about scams
Wisconsin Public Service (WPS) is again is receiving multiple reports a day of customers getting calls from scammers telling them that if they don’t pay their bill with a credit card or a prepaid card for a local CVS or Walgreens, their service will be turned off in 45 to 60 minutes.
The scammers are now giving out the WPS customer service toll-free number when they talk to these customers, both residential and commercial.
WPS advises customers that this is not the way the utility collects on past due bills.
If a customer receives a call saying that their electricity will be turned off within so many minutes, they should ask the caller his or her name and phone number so they can contact that caller when they locate their bill or while they contact WPS to confirm the past due amount.
The customer should then report the call to WPS and to the Department of Agriculture and Trade so that they can keep track of names, phone numbers, dates and how the scammers want to be paid. This will help to locate these scammers.
Customers who are receiving these calls should contact WPS at 1-800-450-7260 to verify their bill before paying anyone. For more information, visit www.wisconsinpublicservice.com/home/scam.aspx.