The VA clinic offers a variety of health care services to area veterans, including primary care and mental health services and referrals for specialty care services with specialists at other VA medical centers.

Additionally, in an effort to bring quality health care closer to home, there are currently more than 30 specialty care clinic appointments that may be accomplished via telehealth video technology. This allows a patient at the Rhinelander clinic to be seen by a specialist at the Milwaukee, Madison or Iron Mountain VA Medical Centers through state of the art clinical video equipment with all the necessary accessories to conduct a thorough examination.

The clinic also hosts peer support groups for both veterans with Post Traumatic Stress Disorder (PTSD) and their spouses and is home to a VA field-based team that serves chronic mentally ill Veterans in northern Wisconsin.

The Veterans Health Administration has recently recognized the Rhinelander VA Clinic as a High Performing Patient Aligned Care Team. The VA has transformed how it delivers care to its veterans by implementing the Patient Aligned Care Team (PACT) Model to provide more patient centric care to its Veterans.

PACT is team based care that partners with the veteran. This means the veteran works with a core team of health care professionals at the Rhinelander VA Clinic to receive quality, comprehensive care with an emphasis on lifelong preventive health and wellness.

PACT also emphasizes coordinated care. The VA health care team coordinates all aspects of a veteran’s health care to include within the clinic, with specialists at other VA medical centers, or with non-VA providers. The objective is to ensure seamless coordination and continuity of care for the patient.

The VA’s Rhinelander Clinic is located at 639 West Kemp Street and currently has 19 employees, including three primary care providers, a psychologist, two social workers and a pharmacist.