Blog: Utility billing not always simple
Earlier this year a small group of rental property owners brought a concern to the City’s Water & Wastewater Utility committee. They told us about a problem they’ve dealt with for some time. It turns out there was a flaw in the billing process. A few unscrupulous renters were exploiting this flaw to essentially pay nothing for their water and wastewater services and instead shift those bills to the property owner at the end of the year.